01
A day of service
Your officers are out serving notices and the phone rings out. A creditor who reaches nobody tries the firm next door.
Cantya takes calls from debtors, creditors and third parties, notes the file number and the reason for the call, and discloses nothing about the case. Your officers serve notices instead of answering the phone.
No commitment, hosted in the EU. Up and running in about ten minutes.
"I got a letter from your firm this morning, I want to know how much I owe."
"I can't open case files, so I can't give you a figure. I'm noting your file number and your question, and the firm will call you back tomorrow morning."
"It's file 2026/4471."
This call would have gone unanswered at 6:41 pm. Now it comes through sorted, with a file number attached.
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Pro plan covers this volume: €179 a month, 1 500 minutes included.
It only takes 2 jobs won a month for the subscription to pay for itself.
Your officers are out serving notices and the phone rings out. A creditor who reaches nobody tries the firm next door.
Somebody has opened their post. They call to understand, sometimes to dispute it, often outside office hours.
Some calls are not the firm's business. Each one still costs ten minutes of a receptionist's time before it is redirected.
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
« [votre nom] enforcement agents, hello. How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Debtor, creditor, another firm, a third party: it asks straight away and notes the reason for the call. The callback goes to the right person, with the file already identified.
No amount, no stage reached, no date. On any question of substance it answers that only the firm can say, and logs the request. That instruction is yours to read, word for word.
A notice gets read in the evening or on a Saturday, and that is when people call. Cantya answers in two rings at those hours, with nobody on call.
Somebody who has just received a notice is not always calm. Cantya stays level, does not argue, and takes down the details and the reason for the call.
Better said now than discovered later.
Cantya takes a name, a number and the reason for the call, which a receptionist already writes down. It opens no file, so it has nothing to disclose. The servers and the data stay in the European Union.
That is exactly why it handles nothing. It answers, listens, notes and passes the call on. The conversation stays with the firm, with the file already identified and the caller treated properly.
What they expect above all is somebody picking up. Cantya answers in two rings, at noon as at eight in the evening, and your staff handle what actually needs judgement.
948 € 780 € a year
2 148 € 1 788 € a year
4 308 € 3 588 € a year
420 calls a month of about 3 minutes each make 1 260 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Create your account, set your greeting, listen to the result.
Try it in 60s